Common fixes
- Make sure notifications are enabled for the app.
- Update to the latest version (beta builds expire).
- Check that your device has internet connectivity.
- If you changed phones, re-enable notifications and sign in again.
Support
Need help with setup, beta access, or notifications? We can help.
What to include in your email
- Your role (Account Owner, Observer, or Monitored Person).
- The email address used in the app (if applicable).
- Device type and OS version.
- What you expected to happen vs. what happened.
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